Privacy Policy

This privacy policy sets out how Codnor Horticultural (Whelesale) Supplies Ltd T/A GRO-Well uses and protects any information that you give GRO-WELL when you use this website.

GRO-WELL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

GRO-WELL may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

What we collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demorgraphic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may utilise this information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online. We do not store any of your financial information due to any transactions being carried out on Sage Pays dedicated portal.

Links To Other Sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling Your Personal Information

We will not sell. Distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you, please write to the address above or email: info@gro-welldirect.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email is as soon as possible at the above address. We will promptly correct any information found to be incorrect.